Female Daily Network is currently developing an eCommerce platform called MarketPlaza. It’s an extension of what we already have in our forum. If you think you have what it takes to help us take MarketPlaza to the next level, please do send us your resume to team@femaledaily.com and link to your online presence.
Btw, in case you are wondering, YES we do have a casual working environment where everyone in the office feel like a family. But that doesn’t mean the workload is a breeze. In fact, a small digital company like Female Daily Network is very dynamic and very fast-paced. So please, don’t apply if you think this job will be more easier than your current office. It might look fun from the outside but it’s because we’re passionate about what we do, not because there’s not much to do. If you like challenge though, this is the place to push you out of your comfort zone 🙂
Location: FemaleDaily HQ, Jakarta, Indonesia
In a nutshell, this person will become the first point of contact for the customers and must be able to understand the customer requirements and deliver solution in timely manner. Most importantly, this person needs to display a ‘customer comes first’ attitude by providing top notch sales and after-sales service.
Job Description
- Customer Acquisition
- Help formulate and execute online marketing strategies to acquire targeted customers.
- Ensure that the customers enjoy shopping at its newly developed shopping platform.
- Evaluate customer needs and work to develop appropriate solutions
- Handle incoming customer calls and emails
- Give insights to the management team
Skills and Experiences
- Use email & social media & other online platforms on day to day basis
- Excellent oral and written communication skill
- Customer service
- Attention to detail
- An interest in fashion & beauty, familiar with local and international fashion brands
- Familiar with online shopping
- Able to work independently with minimal supervision
- 1-2 years in customer service
- Hold a bachelor degree
Looking forward to receiving your resume.
*image courtesy of http://www.stretchinternet.com
